Privacy Policy

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Stacked Commerce Inc. (“Stacked Commerce,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you visit www.stackedcommerce.io (the “Website”), schedule a meeting with us, communicate with us, or otherwise interact with us.

1. Who We Are

Stacked Commerce Inc. is a U.S.-based e-commerce growth, marketplace management, retail expansion, supply-chain, and fulfillment partner.

Contact Information
 

Stacked Commerce Inc.
300 E Godfrey Ave
Philadelphia, PA 19120
Email: support@stackedcommerce.io

For privacy-related questions or requests, please email support@stackedcommerce.io with the subject line: “Privacy Request.”

2. Scope of This Policy
 

This Privacy Policy applies to Personal Information collected through the Website, meetings booked through our Website, and direct communications with us.

It does not replace the terms of any client services agreement, data-processing agreement, or other written agreement between Stacked Commerce and a client. When we access or process data within a client’s Amazon, retail, advertising, storefront, fulfillment, or other business account at that client’s direction, the applicable client agreement generally governs that processing.
 

3. Information We Collect

We may collect the following categories of Personal Information:

Information you provide directly
 

• Name, business email address, phone number, company name, job title, and country or region.

• Information submitted when scheduling a meeting, requesting information, communicating with us, or creating or using an account.

• Business details, goals, service needs, and other information you choose to provide in messages, meetings, or documents.

Information collected automatically
 

• Internet protocol address, browser type, device information, operating system, and approximate location derived from your IP address.

• Pages viewed, links clicked, referring website, dates and times of visits, and other Website usage data.

• Cookie, pixel, and similar tracking information.

Information from service providers
 

• Information provided through scheduling, communications, analytics, website-hosting, security, or customer-relationship-management providers.

• For example, when you book a meeting through Calendly, Calendly may collect information such as your name, email address, meeting preferences, and scheduling details.

4. How We Use Personal Information
 

We may use Personal Information to:

• Operate, maintain, secure, and improve the Website.

• Schedule meetings and respond to inquiries.

• Assess potential business relationships and provide requested information.

• Communicate with prospects, clients, partners, and vendors.

• Deliver, manage, and improve our services.

• Send relevant business communications, updates, or marketing where permitted by law.

• Analyze Website performance, trends, and visitor interactions.

• Prevent fraud, abuse, security incidents, or unlawful activity.

• Comply with legal obligations and enforce our agreements.

5. Legal Bases for Processing
 

Where the GDPR, UK GDPR, or similar laws apply, we process Personal Information based on one or more of the following legal grounds:

• Your consent, including consent for non-essential cookies or marketing communications where required.

• Performance of a contract or steps taken at your request before entering into a contract.

• Our legitimate interests in operating, securing, improving, and growing our business, provided those interests do not override your rights.

• Compliance with legal obligations.
   

6. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate the Website, remember preferences, understand visitor activity, improve Website performance, and measure marketing effectiveness.

These technologies may include:

Strictly necessary cookies
 

Required for Website functionality, security, and log-in features.

Functional cookies
 

Help remember preferences and improve your Website experience.

Analytics cookies
 

Help us understand Website traffic, usage patterns, and performance.

Advertising or measurement cookies
 

May be used to measure the effectiveness of marketing efforts or deliver more relevant advertising.

Where required by law, we will request your consent before placing non-essential cookies. You can manage cookies through your browser settings and, where available, through the Website’s cookie settings tool.

7. How We Share Information
 

We may disclose Personal Information to:

• Website-hosting, cloud-storage, communications, security, analytics, scheduling, and customer-relationship-management service providers.

• Professional advisers, including attorneys, accountants, insurers, and auditors.

• Government authorities, law enforcement, or other parties when required by law or necessary to protect rights, safety, property, or security.

• A buyer, investor, successor, or other party in connection with a merger, acquisition, financing, sale of assets, or business restructuring.

• Other parties with your consent or at your direction.

We do not sell Personal Information for money. If we use third-party advertising or analytics technologies that qualify as “sharing” for cross-context behavioral advertising under applicable law, you may opt out through available cookie controls or by contacting us at support@stackedcommerce.io.

8. Data Retention
 

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our business.

As a general guideline:

• Prospect and meeting-request information may be retained for up to 24 months after our last meaningful interaction.

• Client, contract, invoice, and business-record information may be retained for the duration of the relationship and up to seven years afterward where needed for legal, tax, accounting, or operational purposes.

• Security and Website log information may be retained for a shorter period based on security and operational needs.

9. Security
 

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send highly sensitive personal, financial, medical, or account-security information through general Website forms or unencrypted email unless specifically requested through a secure process.

10. International Data Transfers
 

Stacked Commerce is based in the United States. If you access the Website or provide information from outside the United States, your Personal Information may be transferred to, stored in, or processed in the United States and other countries where our service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of Personal Information.

11. Your Privacy Rights
 

Depending on your location and applicable law, you may have the right to:

• Request access to Personal Information we hold about you.

• Request correction of inaccurate or incomplete Personal Information.

• Request deletion of Personal Information.

• Request restriction of certain processing.

• Object to certain processing, including direct marketing.

• Request a portable copy of certain Personal Information.

• Withdraw consent where we rely on consent.

• Opt out of certain targeted-advertising or data-sharing activities.

• Appeal a decision regarding your privacy request, where required by law.

To exercise a privacy right, email support@stackedcommerce.io with the subject line “Privacy Request.” We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law.

We will not discriminate against you for exercising applicable privacy rights.

12. California Privacy Notice
 

This section applies to California residents to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to Stacked Commerce.

In the preceding 12 months, we may have collected the following categories of Personal Information:

• Identifiers, such as name, email address, phone number, IP address, and online identifiers.

• Professional or employment-related information, such as company name, job title, and business needs.

• Internet or network activity information, such as browsing behavior, device information, and Website interactions.

• Commercial information, such as communications regarding services, proposals, or business relationships.

• Approximate geographic information derived from IP address.

We collect this information directly from you, automatically through your use of the Website, and from service providers that support our Website, communications, scheduling, and business operations.

We use and disclose this information for the business and commercial purposes described in this Privacy Policy, including Website operation, communications, service delivery, security, analytics, legal compliance, and business development.

We do not knowingly collect or use Sensitive Personal Information for purposes that would trigger a right to limit under the CCPA.

13. EEA and UK Residents
 

If you are located in the European Economic Area or United Kingdom, you may have the rights described in Section 11, including rights of access, correction, erasure, restriction, portability, and objection.

You may also have the right to lodge a complaint with the relevant data-protection authority in your country of residence, work, or the location of the issue.

14. Children’s Privacy
 

The Website and our services are intended for businesses and adults. We do not knowingly collect Personal Information from children under 13, or under the minimum age required by applicable law. If you believe a child has provided us Personal Information, please contact us so we can take appropriate action.

15. Third-Party Links and Services

The Website may link to third-party websites or services, including Calendly. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third party before providing Personal Information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page. Material changes may also be communicated through the Website or another appropriate method.

17. Contact Us

For questions, concerns, or privacy requests, contact:

Stacked Commerce Inc.
300 E Godfrey Ave, Bay 3
Philadelphia, PA 19120
support@stackedcommerce.io